Freight Policy

Our vendors ship FedEx ground and freight costs are added to your invoice. Original and Return freight charges are not reimbursable unless the return is a direct result of our error. On orders shipped Over night or Second Day, all shipping carriers reserve the right to extend delivery time by 24 hours to residential addresses. This is beyond our control and air-shipping charges will NOT be refunded for this reason. Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. Our warehouses put forth every effort to prevent shipping damage however, it does occur occasionally. If you receive a damaged part, do NOT accept the package, have the shipper immediately return it to the sender. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender. We are not responsible for missing, damaged, or incorrect parts after 10 business days, regardless of the party at fault. We must be contacted immediately if any of the above occurs. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.